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Supply Chain
Amazon is strongly committed to conducting our business in a lawful and ethical manner, including engaging with suppliers who respect human rights, provide safe and inclusive workplaces, and promote a sustainable future.

Supply Chain

Our Responsible Sourcing Programme
Our goal is for our products and services to be provided in a way that respects human rights and the environment. Our global teams work closely with suppliers to communicate our standards and help suppliers build their capacity to provide working environments that are safe and respectful of human rights.
  • Our Approach to Responsible Sourcing
    Our standards reflect that we are committed to respecting and supporting the UN Guiding Principles on Business and Human Rights, the UN Universal Declaration of Human Rights, the Core Conventions of the ILO and the ILO Declaration on Fundamental Principles and Rights at Work. To ensure that our policies and programmes incorporate these internationally recognised human rights standards, we conduct formal benchmarking with industry peers and multi-stakeholder organisations to continually improve our programme. At least every three years in line with industry best practices, we review our Supply Chain Standards against policies developed by industry associations (such as the Responsible Business Alliance and the Consumer Goods Forum) and in consultation with external stakeholders, including Nest, Business for Social Responsibility, Impactt Limited, and Verité.
  • Supply Chain Transparency
    We believe supply chain transparency is essential to our approach to human rights due diligence and to ensuring worker protections. The suppliers that produce Amazon-branded clothing, consumer electronics, food and drink, and home goods products are shown on our supply chain map, which is updated annually and is available for download. We publish a supplier list to provide customers and external stakeholders visibility into where we source and to contribute to transparency efforts across industries. When we receive information about potential issues in our supply chain, we investigate and take appropriate action to remediate.
  • Risk Assessments
    We routinely evaluate our supply chain to understand the highest risks to workers and prioritise our efforts. To do this, we engage key internal and external stakeholders, analyse our risks using international risk indices such as the World Bank’s Worldwide Governance Indicators, run worker surveys, and conduct assessments that include worker interviews, management interviews, document review and on-site visits. We regularly consult industry experts to review our approach to risk assessment against globally recognised international standards and industry best practices.
  • Supplier Assessments
    Our Responsible Sourcing Programme focuses on suppliers of Amazon-branded products, consisting of Amazon Private Brands, Amazon devices, and a curated selection of brands exclusively sold in Amazon’s store. Through this programme, we engage in robust supplier due diligence, prioritising mechanisms that drive continuous improvement. We are committed to working with our suppliers to remedy issues and establish systems to prevent future issues. We expect our suppliers to consistently monitor and enforce our standards in their own operations and supply chain, as well as make improvements to meet or exceed our expectations. Find out more.
Our Selling Partners
Selling partners are third-party sellers and retail vendors who offer products for sale in Amazon’s stores. Our Supply Chain Standards apply to every product sold in our stores and we expect selling partners to do their own due diligence, ensuring that every product is produced in safe, healthy and inclusive work environments. We evaluate credible allegations or reports of selling partner violations of our Supply Chain Standards, including but not limited to those published by governments, reputable investigators, journalists or human rights defenders. If we have reason to suspect certain products do not meet our Supply Chain Standards, we may request that the selling partner demonstrate the products it sells in our store were manufactured in accordance with Amazon’s Supply Chain Standards, such as providing evidence of auditing protocols, showing processes for assessing factory working conditions, engaging in unannounced audits, participating in an approved industry association that includes factory monitoring, or verifying where the products are made.
Amazon Policies and Standards
We set a high bar for ourselves and our suppliers. Our policies and standards are grounded in principles of inclusivity, continuous improvement and supply chain accountability. We engage with suppliers that are committed to these same principles; suppliers are subject to these standards as a condition of doing business with us.
In 2020, we restructured our programme to respond to the social and economic crises our suppliers and their workers faced because of the COVID-19 pandemic. We also continued to map deeper tiers of our Amazon-branded product supply chains in order to identify the most salient and material risks.
Our Supply Chain
Explore the suppliers who produce Amazon-branded apparel, consumer electronics, food and beverage, and home goods products.
The facilities listed produce Amazon-branded clothing, consumer electronics and home goods products. This list was last updated June 2021 and is subject to change; updates will be provided periodically. Access a CSV list of our suppliers.
We evaluate our supply chain to identify the industries, countries and issues where we have the greatest opportunities to identify and address risks and have a positive impact on workers. In the event that we identify an issue in our supply chain, we act quickly and prioritise solutions from the workers’ point of view. We are committed to assessing our impact and focusing our efforts in the following key commitment areas:
  • A textile worker uses machinery while wearing mask and safety glove.
    Safe Workplaces
    Safe and healthy workplaces are a top priority for Amazon. We have global teams who partner with suppliers to increase worker awareness of safety issues, promote worker participation in their facility’s safety culture, and promote initiatives focused on the well-being of workers on issues that matter most to them.
  • Freely Chosen Employment
    We will not tolerate the use of forced labour in our supply chain. Our Supply Chain Standards prohibit all forms of forced labour and human trafficking; this includes charging workers recruitment fees, holding passports or personal documentation, and coercion to work via threats of deportation or contacting immigration authorities.
  • Gender Equity
    Gender equity is a fundamental human right and a necessary foundation to a truly sustainable supply chain. Quality jobs for women translate to positive impacts for communities, and we are actively working to empower women to make their own decisions on health, finances and career development.
  • Two women check in for their work day, holding their index fingers up to machine.
    Fair Wages
    We are committed to working closely with suppliers, business partners and multi-stakeholder associations to monitor and promote continuous improvement in working conditions, including fair and on-time payment of wages.
  • Supply chain workers wearing masks walking around a textile cutting table.
    Environmental Protection
    Our aim is to ensure that the manufacturing of our products does not cause unnecessary environmental harm. In 2021, Amazon established a goal to collect environmental performance data from 200 suppliers by the end of the year.
  • Safe Workplaces
  • Freely Chosen Employment
  • Gender Equity
  • Fair Wages
  • Environmental Protection
Supporting Workers Through COVID-19
  • 1.3 Million USD
    Amazon is committed to supporting our suppliers, their workers and their communities as they are impacted by COVID-19. In 2020, we created a 1.3 million USD fund to invest in organisations providing critical frontline support to workers impacted by COVID-19.
  • Amader Kotha: Worker Helpline logo on a white background.
    Amader Kotha: Worker Helpline logo on a white background.
    Amader Kotha
    In 2020, Amazon began working with the Amader Kotha Helpline, which provides workers with a mechanism to report and resolve safety and other concerns in the ready-made garment sector in Bangladesh. The Helpline was initially established as a project of the Alliance for Bangladesh Worker Safety following the Rana Plaza tragedy. In 2018, the Helpline became an independent initiative available to all garment workers with the support of factories and brands.
  • Logo of amfori, an Amazon Sustainability partner
    Logo of amfori, an Amazon Sustainability partner
    Amfori
    In 2018, Amazon became of a member of Amfori, a leading global business association for open and sustainable trade. Amfori brings together over 2500 retailers, importers, brands and associations from over 40 countries to drive social performance and improvements across global supply chains.
  • Logo of BSR, an Amazon Sustainability partner
    Logo of BSR, an Amazon Sustainability partner
    Business for Social Responsibility
    Amazon is a member of the Business for Social Responsibility (BSR), an organisation of sustainable business experts that works with its global network of leading companies to build a just and sustainable world. Amazon participates in BSR initiatives such as Future of Fuels (a collaboration with a mission to build demand and promote adoption of clean energy technology for trucking), Clean Cargo Working Group (an initiative to reduce the environmental impacts of global goods transportation) and Tech Against Trafficking (a coalition of technology companies collaborating with global experts to help eradicate human trafficking using technology).
  • Logo of BSR|HERproject, an Amazon Sustainability partner
    Logo of BSR|HERproject, an Amazon Sustainability partner
    BSR HERproject
    In 2019, Amazon began partnering with BSR’s HERproject, an initiative that brings together global brands, their suppliers and local partners to create and implement workplace-based interventions on health, financial inclusion and gender equality. Through our partnership with HERproject, we engage suppliers in China, Bangladesh, Vietnam and India. As of December 2021, we have reached nearly 12,000 women with HERproject programming, including training on health and financial skills, and building the capacity of workers and factory management to combat gender-based discrimination in the workplace.
  • Nest logo on white background.
    Nest logo on white background.
    Nest
    In 2020, Amazon partnered with Nest, a non-profit supporting the growth and development of the artisan sector to build a world of greater gender equity and economic inclusion. Via programmes that improve worker well-being for those working outside the four-walled factory, Nest is bringing radical transparency and opportunity to the informal handworker economy globally. Amazon is proud to serve on Nest’s Steering Committee.
  • Responsible Business Alliance: Advancing Sustainability Globally logo on white background.
    Responsible Business Alliance: Advancing Sustainability Globally logo on white background.
    Responsible Business Alliance
    Amazon is a member of the Responsible Business Alliance (RBA), a non-profit coalition of companies committed to supporting the rights and well-being of workers and communities worldwide affected by global supply chains.
  • The Responsible Labor Initiative logo on a white background.
    The Responsible Labor Initiative logo on a white background.
    Responsible Labor Initiative
    Amazon is a member of the Responsible Labor Initiative (RLI), a multi-industry, multi-stakeholder initiative focused on ensuring that the rights of workers vulnerable to forced labour in global supply chains are consistently respected and promoted. The RLI is run by the Responsible Business Alliance and focuses on ensuring that the rights of workers vulnerable to forced labour in global supply chains are consistently respected and promoted.
  • Sedex | Member logo on a white background.
    Sedex | Member logo on a white background.
    Supplier Ethical Data Exchange
    Amazon is a member of Sedex, a global membership organisation that empowers companies to implement responsible business practices and policies in their business and supply chain to build responsible supply chains. Sedex provides businesses with the tools, technology and insights needed to operate ethically, source responsibly and work with their suppliers to create fair working conditions for the people who make their products and services.
  • Logo of the Sustainable Apparel Coalition, an Amazon Sustainability partner
    Logo of the Sustainable Apparel Coalition, an Amazon Sustainability partner
    Sustainable Apparel Coalition
    Amazon joined the Sustainable Apparel Coalition (SAC), an industry-wide group of more than 250 leading clothing and footwear brands, retailers, manufacturers, non-governmental organisations, academic experts and government organisations working to reduce the environmental and social impacts of clothing products around the world. We encourage our Amazon-branded suppliers to evaluate their practices using the Coalition’s Higg Index, a tool to help manufacturers measure the social and environmental performance of their facilities.
  • Tech Against Trafficking logo on a white background.
    Tech Against Trafficking logo on a white background.
    Tech Against Trafficking
    Tech Against Trafficking is a coalition of companies collaborating with global experts to help eradicate human trafficking using technology.
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