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Investing in Our Employees
Employees in a training session at the Fall River fulfillment center
Employees in a training session at the Fall River fulfillment center

Investing in Our Employees

Amazon is building a strong culture and investing in our people to attract the diverse, innovative workforce we need to exceed our customers’ expectations today and into the future.
Competitive Pay
We offer competitive starting wages around the world.
  • £9.70 per hour
    Starting Hourly Wage
    In the US, Amazon’s starting wage is 15 USD per hour for all full-time, part-time, temporary (including those recruited by agencies) and seasonal employees. Our starting hourly wage is 9.70 GBP in the UK, 16 CAD in Canada, 12 EUR in Germany and 10.67 EUR in France.
Offering leading starting wages has a positive impact on other wages in local labour markets where Amazon operates in the US. A recent study by economists at the University of California-Berkeley and Brandeis University found that Amazon’s decision to increase its starting wage to 15 USD per hour resulted in a 4.7 % increase in the average hourly wage among other employers in the same labour market based on commuting zone.
Comprehensive Benefits
Outside of the U.S., we offer our employees access to benefits to support physical and financial well-being, including access to healthcare coverage and long-term savings plans. We are working to evolve our benefits programs in different countries to support the needs of our diverse workforce. For example, in India, we cover infertility treatment and gender reassignment surgery through a select network of high-quality service providers. Amazon employees in 26 countries have access to telehealth services, providing fast and safe access to care, and in 21 countries, ReThink helps families with children who have autism and other disabilities build the skills they need to reach their fuller potential. Additionally, Amazon employees around the world and their eligible dependents have access to an Employee Assistance Program that provides mental health support 24 hours a day.
As of June 2021, Amazon employed more than 40,000 veterans and military spouses across the US, surpassing the Joining Forces Pledge we made in 2016 to recruit 25,000 veterans and military spouses over the next five years, and to train 10,000 active duty service members, veterans and military spouses. Amazon provides a Military Leave of Absence to all eligible serving employees, including differential pay, continued healthcare coverage and job protection.
In 2019, Amazon committed 700 million USD to pilot, launch and scale free or low-cost upskilling opportunities to 100,000 employees by 2025. Since making this commitment, Amazon has scaled and expanded our skills training programmes, with 15,000 employees participating in the first 12 months. Through this pledge, Amazon is helping our workforce gain education to transition into high demand and technical roles in areas that will continue growing in years to come, such as medicine, cloud computing and machine learning.
Education and Career Advancement
Among our skills training programmes is Career Choice, which pre-pays 95 % of tuition for courses in high-demand fields for employees in the US, Europe, Australia, South Africa, Canada and Costa Rica. Through Career Choice, more than 40,000 employees in 14 countries have pursued degrees across the fields of information technology, healthcare, mechanical and skilled trades, administration and business services, and transportation. Additional programmes include Amazon Apprenticeship, Amazon Technical Academy, Associate2Tech, Machine Learning University and AWS Training and Certification, all of which help Amazon employees gain critical skills to move into higher-skilled, better-paying, technical and non-technical roles, either within Amazon or elsewhere.
“Since graduating from the Associate2Tech program, I’ve had the opportunity to launch new sites and work on projects that improved overall customer experience, and have been promoted to the next level within IT.”
Andre Grass
Amazon Employee and Graduate of Amazon Associate2Tech Program
Find out more about all the ways we are supporting our employees during the COVID-19 pandemic on our COVID-19 vaccination and testing blog.
  • Amazon associate in a fulfillment center following additional safety proceedures in response to the COVID-19 pandemic
    Process Improvements
    Amazon made over 150 process improvements and invested more than 11.5 billion USD on COVID-related initiatives to keep employees safe and get products to customers throughout 2020. This includes investments related to COVID-19 safety measures such as personal protective equipment, enhanced cleaning of our facilities, processes that allow for effective social distancing, higher wages for hourly teams and developing our own COVID-19 testing capabilities.
  • An Amazon driver delivers boxes of medical supplies.
    Critical Supplies
    We added more than 5,700 caretaking staffers to our teams and 2,200 handwashing stations to our global facilities in 2020. We provided supplies to our fulfilment centres and office sites including more than 283 million masks, 287 million gloves, 15 million litres of hand sanitiser, 13.3 million litres of sanitising spray, 1.5 trillion wipes, 351,000 thermometers and 16,500 thermal cameras.
  • vaccine-image
    Testing Capabilities
    As part of our effort to keep our front-line employees safe, we built our own COVID-19 testing capabilities and have the capacity to conduct tens of thousands of tests per day across hundreds of sites. We are also advocating for COVID-19 vaccinations for our front-line employees, including team members working in fulfilment and data centres.
  • Amazon employee performing work duties while wearing a mask, during COVID-19 pandemic.
    Benefits and Incentives
    To support our global front-line employees who continue to deliver critical supplies to customers, we provided more than 2.5 billion USD in bonuses and incentives in 2020. An employee diagnosed with COVID-19 receives up to two weeks of paid time off, in addition to their other paid and unpaid time-off options. We also established a 25 million USD relief fund to support our partners, like delivery drivers and seasonal employees facing financial hardship or quarantine.
  • Two people wearing PPE work in a lab. The person in the foreground places a tray in lab equipment.
    Supporting Employees, Partners and Families in India
    As part of Amazon’s commitment to help India fight the second wave of the COVID-19 outbreak, we provided oxygen concentrators, oximeters and other critical supplies to employees in need. Amazon worked with partners to deliver more than 8,000 oxygen concentrators and 500 BiPAP machines from Singapore to hospitals and public institutions supporting patients infected with COVID-19 across India.
  • Process Improvements
  • Critical Supplies
  • Testing Capabilities
  • Benefits and Incentives
  • Supporting Employees, Partners and Families in India
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