Approach
At Amazon, we combine data and science with passion and invention to drive everything we do. We set big goals and work backwards to achieve them. We pledge to apply that same tenacity to how we address some of the world’s biggest environmental and societal challenges, so we can help make every day better for our customers, our employees, our communities, and our planet.
Around the world, people are experiencing the impacts of broad environmental issues and social inequities. These issues are complex, urgent, and interconnected, but they’re not insurmountable. We use our scale and culture of innovation to help create a more sustainable future for all, with a focus on five impact areas.
We put our customers at the heart of everything we do and relentlessly innovate to meet their needs, enrich their lives, and make every day better. With our mission to be Earth’s most customer-centric company comes an innate aspiration to address the environmental and social challenges our customers and communities face—from the impacts of climate change to social inequity.
While these issues are increasingly complex, urgent, and interconnected, we believe in the potential for solutions driven by ingenuity and collaborative action. We look across our entire value chain, from our own operations to the global communities where we operate.
Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work in the industries in which we operate. Strong management and governance are key to that ambition. Our focus is on implementing best practice governance principles to operate an ethical business that our stakeholders trust.
